Greetings, to all you Mother Earth lovers, tree huggers, mystical revolutionaries, Goddess Gals and Mages out there. We’re sending all our best well wishes to you for the duration of your lifetimes! We just want to say that White Light Pentacles is here in Salem, Massachusetts, affectionately called “the Witch City”, continuing to provide the best magickal and true Craft supplies we can design, commission and distribute to Pagans, Witches, Magicians and seekers of spiritual alternatives world wide! We project that the sacred products and tools we provide, along with your own magickal efforts, will help inspire and empower you, your loved ones and customers. We are practitioners of the magickal arts and have been for over 30 years. We specialize in Witchcraft, Qabala, Ceremonial Magick, Thelema and many mystical paths. We offer personal customer service over the telephone, through email and via fax. We are constantly creating and updating the wonderful offerings on our site with new products, pictures, prices and details. Please call us with any questions on products in our galleries, or special requests for custom orders that you may have. We always listen to questions and comments from our customers and friends. We'll be happy to discuss all available information with you and offer helpful hints to assist your shopping experience with us and make navigating this site easy and fun.
EASY TO SHOP WITH US!
Order By Phone:
Call us at 1-800-Mastery (800-627-8379). If you do not reach us personally please leave a voicemail message. We accept Mastercard, VISA, American Express and Discover credit and debit cards. Please have your email address, credit card number, expiration date, 3 digit secret magickal code and billing address on hand to expedite the processing of your order.
You can fax your order to 1-978-744-3296. Our fax machine is on 24 hours a day. If you fax us your order, please remember to include your return fax number, telephone number, email address, Mastercard, VISA, American Express or Discover card number, expiration date, 3 digit secret magickal code, and billing address. We'll call, email or fax you back if there is any additional information we need to exchange with you.
When we established White Light Pentacles/Sacred Spirit Products in 1987 e.v., our goal was to provide year-'round distribution, both wholesale and retail, of authentic items created by skilled artists, artisans and alchemists who were Pagans, Witches, and in many cases, Elders in the magickal community - with whom we would create long term reciprocal relationships and lines of supply. Before common use of home computers, the advent of the internet, and our world wide web of modern communications, there were very few wholesale distributors serving the magickal community, and providing supplies to practitioners was mainly done via phone sales, mail order catalogues, festivals and a few stores. Though, these days, there are lots of cheaper, mass-produced imported brands flooding the market, the handcrafted magickal tools and art we continue to provide is suitable for ritual use in homes, offices and temples, and has an energy and value that can last a lifetime and become family heirlooms...and your purchases will support the efforts of the dedicated full-time artists who create them. Here in the stockrooms of White Light Pentacles, we have lots and lots of magickal incenses, candles, herbals, art and artifacts, altar supplies, Gypsy's cd's and other essentials. We continue to design, help finance and support the production of these handcrafted works so many of your ordered items may be in stock, and ready to ship. However, sometimes demand is greater than supply and because of production delays in shipments to us, your favorite items may be sold out and need to be re-made in order for your wishlist to be fulfilled. You will never be charged for an out of stock item. If you request it, we will inform you before shipping, of items "on backorder" and offer you similar items you may wish to substitute while we wait for the arrival of your original choices. Backorders will be listed on your invoice. We'll let you know when the out of stock item(s) becomes available. Please call us or email our staff to inform them of any special needs regarding processing and/or shipping of your order. All prices are subject to change without notice.
USING THE SHOPPING CART ON THIS SITE
We take payments through our PayPal account on this website. When you check out you will be directed to a PayPal link for payment of your order. There you will see your order summary, your merchandise total without shipping/handling fees, and/or any possible back order refunds. If you have a PayPal account just log in and pay the total. Once your order is pulled, packed, and ready for shipment, your total will be adjusted. This payment method works well. You will receive another email payment request with your final total due: either an added amount for shipping fees, or, a refund for any overpays because of out-of stock products ( Refunds are made by either PayPal, or via company check included with your shipped order). In some cases, if you prefer, and at our discretion, we may keep a merchandise credit on file for you that would be used to pay for backordered products. We are always ready to correct any possible issues as we move forward in this checking out out process.
We ship orders via UPS business and residential delivery. This method is insured and easy to track. Shipping fees will be determined by UPS depending upon your zip code, size of packages and the value of items ordered. If you need your order to arrive sooner, to meet a deadline such as a birthday or for another important reason, you can request expedited shipping. If circumstances allow, we will fulfill this need. Just call or email us at firstname.lastname@example.org. For international orders we use USPS and shipping fees are computed on a case by case basis. We will contact you with cost options ( that do not include customs fees) and we always ship insured.
OUR RETURN POLICY
If your merchandise arrives damaged, or if we have under- or over-shipped, hold on to the original packaging and call us. We will adjust your invoice accordingly. If need be, we will take care of an insurance claim for lost or damaged goods. Our customers generally do not need to return merchandise and we make great efforts to cushion our items with protective packging. If you need to, please call us before you unwrap anything and we'll discuss your request.
VISIT US IN SALEM!
Twenty years ago we decided to multi-task and so we opened Nu Aeon, our seaside retail showroom and home away from home. Please visit us at Nu aeon. Salem is lovely and every season has its own charm. Nu Aeon is a safe haven where the True Craft survives and our spirit guardians safeguard the good vibes inside. Make a plan with us to let us know when to expect you so, schedules permitting, we can meet and greet you in person, show you some Witches' hospitality and introduce you, up close and personal, to our beautiful and functional tools of the Art Magickal that you may purchase at wholesale prices for your business.